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KoreanNews
07 August 2023
EVYTRA – certified again!
The change of name from FELA to EVYTRA only required the official rewriting of the ISO 9001:2015 certificate,
The change of name from FELA to EVYTRA only required the official rewriting of the ISO 9001:2015 certificate, which proves the effectiveness of our quality management systems and reflects our quality standards at serving our customers.
However, in June 2023 it was time for a monitoring audit and again, we got certified to have well-functioning quality management for the "development, manufacture and trade in printed circuit boards and systems".
We passed the monitoring audit by first run directly. In this way, we remain able to successfully implement customer projects and support our customers in the best possible way. In addition to our highest quality standards, we always focus on other quality requirements of global markets and the satisfaction of our customers is our constant motivation.
ISO 9001:2015 is the most widespread international standard in quality management with process orientation and a focus on continuous improvement. It is based on seven principles of quality management: customer focus, leadership and commitment of people, process-oriented approach, improvement, fact-based decision-making as well as relationship management.
Dear FELA team, I would like to take this opportunity to thank you for your outstandingly fast feedback as well as the samples! A cooperation as one would wish!
For this reason, I would like to thank you in advance for the super support and cooperation. As I have already informed you, I am also passing on this positive feedback internally. The entire, open communication is very exemplary and so we were able to deal with the issue quickly.
I also thank you very much for the top message and your support in this matter! We appreciate this very much. Through the early delivery, you have saved us a lot of trouble with our customer!
Also, love to your colleagues in the assembly of components, who made an extra effort for us! That's what I call top customer service.